These Terms & Conditions (“Terms”) govern your use of this website and your requests for services from Vericellsolutions LLC (“Vericellsolutions,” “we,” “us,” or “our”). Repair-specific terms shown on an intake form, estimate, work order, or receipt also apply. If those terms conflict with these website Terms, the signed repair document controls for that service.
1. Website use
You may use this website for lawful personal or business purposes related to learning about, requesting, or managing our services. You may not interfere with the site, attempt unauthorized access, introduce malicious code, submit false information, or use the site to violate another person’s rights.
2. Quotes and appointment requests
Submitting a form does not create a confirmed appointment or binding repair price. We will confirm availability separately. Online or phone quotes are preliminary and may change after physical inspection, model verification, part availability, taxes, or discovery of additional damage. We will seek your approval before performing work that materially changes the authorized price or scope.
3. Authorization and device ownership
By presenting a device for service, you confirm that you own it or are authorized by the owner to request the repair. You authorize reasonable inspection, disassembly, testing, and use of device functions necessary to diagnose and complete the approved work.
4. Backups, credentials, and data risk
You are responsible for backing up your device and removing confidential data where practical before service. Repair work can expose pre-existing defects or result in loss, corruption, or alteration of data, especially when a device has liquid, impact, storage, logic-board, or power damage. Unless required by law or separately agreed in writing, we do not guarantee preservation or recovery of data.
Provide only the passcode or credentials reasonably needed for testing. Devices may be accepted without a passcode, but some diagnostic or repair steps may be limited or unavailable until access is provided.
5. Parts and repair outcomes
Part availability and grade vary by model. The estimate or work order should identify the offered part option when relevant. A repair may not restore a device with extensive, hidden, intermittent, liquid, board-level, or prior repair damage. We will explain known material limitations discovered during service.
6. Payment, deposits, and taxes
Payment is due in full at the time service is completed, unless another arrangement is confirmed in writing. We accept the payment methods offered in-store. Special-order parts may require a deposit, which is non-refundable if the order is cancelled after the part has been ordered. Applicable taxes and any approved additional work will be added to the final amount.
7. Abandoned devices
We will make reasonable attempts to contact you when a device is ready or when we need instructions. Devices not collected within 60 days of that notice may be treated as abandoned to the extent permitted by Florida law, after any legally required notice. Storage or disposal fees, if any, will be disclosed at intake.
8. Limited repair warranty
Eligible repairs include a limited warranty of 90 days from the date of service, covering the workmanship performed and the part installed for that repair. To make a claim, contact us with your receipt within the warranty period; the remedy is repair or replacement of the affected part at our discretion. This warranty does not cover new physical damage, liquid exposure, misuse, software issues, unrelated component failure, tampering, unauthorized repair, or pre-existing conditions.
9. Manufacturer warranty and water resistance
Third-party repair or non-manufacturer parts may affect a manufacturer or carrier warranty. Opening a device can affect seals and water/dust resistance. Unless expressly confirmed in writing, we do not represent that repaired devices retain their original water-resistance rating.
10. Disclaimer
The website and its general information are provided on an “as available” basis. To the fullest extent permitted by law, we disclaim warranties not expressly stated in a signed repair document. Nothing in these Terms excludes warranties or rights that cannot legally be excluded.
11. Limitation of liability
To the fullest extent permitted by law, our total liability arising from a repair will not exceed the amount paid for that repair. We are not liable for indirect, incidental, special, or consequential loss, including lost data, where such limitation is legally permitted.
12. Third-party services and links
Maps, payment tools, scheduling services, and other third-party features are governed by their providers’ terms. We are not responsible for third-party availability, content, or practices.
13. Intellectual property
The website’s original text, design, graphics, and branding are owned by or licensed to us and may not be copied or commercially reused without permission, except as allowed by law.
14. Governing law and disputes
These Terms are governed by the laws of the State of Florida, without regard to conflict-of-laws rules. Venue for disputes will be in Miami-Dade County, Florida, unless applicable law requires otherwise.
15. Changes and severability
We may revise these Terms by posting an updated version and effective date. If any provision is held unenforceable, the remaining provisions will continue to apply to the extent permitted by law.
16. Contact
Vericellsolutions LLC
1801 N.E. 123rd Street, Suite 314, North Miami, Florida 33181
Email: Vericellsolutionsllc@gmail.com
Phone: (945) 350-3216